AERIS Story
1. How Most of Us Got Here
I never grew up wanting to be in the window covering industry. Almost nobody did. Here’s how most of us actually got here, and what nobody teaches you when you cross the threshold.
Read the Article →Field Notes
The story of building, scaling, and rebuilding my window covering company over twenty-five years. Read in order, starting with the first piece.
AERIS Story
I never grew up wanting to be in the window covering industry. Almost nobody did. Here’s how most of us actually got here, and what nobody teaches you when you cross the threshold.
Read the Article →AERIS Story
I spent years building a window covering company without understanding the math underneath it. Two unlocks finally changed everything, and one of them came from a conference where I was the only blind guy in the room.
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Our industry lets the supplier set our retail prices, then discounts from there, then absorbs shipping and install on top of it. The math was never going to work, and most of us were never shown why.
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Once I saw the math problem, I knew I had to take apart almost everything I had built. It went on for two years. It was the hardest stretch of my career. And by the end of it, I learned that raising prices alone was never going to be enough.
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Two years of pricing work had done all it could. Then I learned the supply chain I had to change was locked by my biggest customer.
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Once I knew I had to leave the box store, I had to figure out how. There were two options. Both of them were going to hurt people who didn’t deserve it.
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